cv66's Privacy Policy

This privacy policy applies to the use of cv66's website and services. By registering an account on cv66 or by browsing the site, you agree to the terms of this policy.

We believe you should have full control over your personal information. That is why cv66 maintains transparency before collecting or processing any data. In this document we explain in detail what types of information are collected, why they are collected, and how they are used.

This privacy policy must be read together with cv66's Terms and Conditions, as both documents together form the overall agreement governing use of the service. In the event of any conflict, the privacy policy takes precedence on matters of data protection.

cv66 collects only the information necessary to provide the service, manage accounts, and maintain security. The information falls into two categories:

2.1 Information You Provide Directly

Information you provide yourself when registering an account or using the service:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Deposit and withdrawal details — transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
• Any information provided when contacting the support team

2.2 Automatically Collected Information

Information recorded automatically while you use the site:

• IP address and device type
• Browser type and operating system
• Time of site access and page navigation patterns
• Cookie and session identifier data
• Game history and betting patterns (for account management purposes)

cv66 uses collected information only for the specific purposes listed below. Data is not sold, transferred for advertising, or shared with third parties for any commercial purpose.

3.1 Account Management

Your information is used for registration, login verification, password recovery, and maintaining account security. It is also used for OTP verification and detecting suspicious login activity.

3.2 Processing Financial Transactions

Payment information is used to process deposit and withdrawal requests and to maintain transaction records. Every transaction carried out via bKash, Nagad, Rocket, Upay, or bank transfer is securely recorded.

3.3 Fraud Prevention and Security

User data is analysed to prevent account abuse, money laundering, and fraudulent activity. This is essential to protecting the interests of all cv66 users.

3.4 Customer Support

Your account information is used to resolve your issues via 24/7 live chat and email support. The support team provides assistance in both Bengali and English.

3.5 Responsible Gaming

This information is used to monitor playing patterns in order to identify potentially problematic behaviour and to effectively provide responsible gaming tools (such as deposit limits and self-exclusion).

cv66 follows industry-standard security practices for storing your data. All data is transmitted via SSL encryption and stored on encrypted servers.

4.1 Technical Security Measures

• SSL/TLS encryption — fully secure during data transmission and reception
• Encrypted database storage at the server level
• Regular security audits and vulnerability assessments
• Restricted access — only authorised staff can access data
• Firewall and intrusion detection systems are kept active

4.2 Data Retention Period

Data for active accounts is retained for the lifetime of the account. After an account is closed, data may be retained for the applicable period required for legal and financial audit purposes. Once that period expires, data is securely deleted or anonymised.

4.3 Sharing Data with Third Parties

cv66 does not sell your personal information to third parties. However, limited data may be shared in the following circumstances:

• Payment processors — to complete transactions (only the necessary information)
• Technical service providers — who assist in operating cv66's infrastructure
• Legal authorities — where there is a legal obligation or court order

All third-party organisations are contractually bound to comply with cv66's data protection standards.

cv66 uses cookies to improve site functionality and personalise your experience. By accessing the site, you are considered to have consented to the use of cookies.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: Remember language preferences, previous searches, and usage patterns.
• Analytics cookies: Collect anonymous statistics to understand which parts of the site are used most.

5.2 Cookie Controls

You can disable cookies other than essential ones by changing your browser settings. However, doing so may cause some site features to stop working correctly.

cv66 takes users' data rights seriously. You have the following rights:

6.1 Right of Access

You may request a copy of the personal information cv66 holds about you. If this request is submitted by email, cv66 will respond within a reasonable time.

6.2 Right to Correction

If any information on your account is incorrect or outdated, you may request that it be corrected. A verification process is followed for corrections to details such as name, mobile number, or address.

6.3 Right to Close Your Account

You may request closure of your cv66 account at any time. After closure, any existing balance will be returned through the appropriate process, and your data will be deleted after the applicable legal retention period.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages from cv66, you may use the unsubscribe option in any message or notify the support team. Account-related essential messages (such as security alerts) cannot be turned off.

cv66 strictly prohibits persons under 21 from registering an account or using the service. Age is verified at registration, and identity documents may be requested in cases of doubt.

If it becomes known that a minor's information has been collected unintentionally, that account is immediately closed and all collected data is deleted. Parents or guardians may contact the support team regarding this matter.

cv66 may update this privacy policy from time to time due to service improvements, legal changes, or technical requirements. After each change, the "Last Updated" date on this page will be revised.

For significant changes, a notification will be sent to your registered email or account inbox. Continued use of the site after a change is considered acceptance of the updated policy.

We recommend that you visit this page regularly. To learn more about cv66, you can read our About Us page, which provides a general overview of the platform.

If you have any questions about this privacy policy or wish to exercise any of your data rights, please contact cv66's support team:

After a complaint is submitted, cv66 will review the matter within a reasonable time and take the necessary steps. For general questions, you can find quick answers on our Frequently Asked Questions (FAQ) page.